Home → FAQs → Images → How do I replace images in an active listing?
If you launched a listing and now want to replace one or more pictures, there are a few different ways to do this.
REVISE THE LISTING:
If your listing was launched to a listing site supported by our Listing Launcher, such as eBay (US, CA, AU, UK, or Motors US) or Bonanza, you may Revise your listing to change the selected images. Updating your images this way should also update the gallery and preview images on eBay (images that were sent to the eBay Picture Service). Revisions may only be submitted to eBay while there are not bids or pending offers on your item, and the listing doesn't end within 12 hours.
To revise your listing to change its images: Locate the listing in the relevant Launched page and select the Revise action. Click "Edit Description", then change the images as needed. Click "Save Changes" and then "Revise Now" to submit your revision.
REUPLOAD / RENAME IMAGES:
If your listing was launched to another listing site, or you wish to replace an image in every listing you've used it in (for example, maybe you use the same size chart image in multiple listings, and you've just noticed a mistake in the chart), you can reupload the image or otherwise replace it with another image by the same name.
The new image MUST have the same name as the original in order to appear in your listing. It will replace the original in ALL places where it is used -- in your Image Manager, in any auctions that were using it, and in any saved listings at SSB. Please note that eBay hosts both the gallery and preview pictures on their server, so replacing pictures using this method will not automatically change those eBay-hosted images. Additionally, to avoid potential problems with buyers, please avoid replacing photos on auctions that already have bids on them!
To replace an image via reupload: Locate the original image in your Image Manager, then click on the "Upload Date" link in its image info. The Re-upload Image window will open, containing a browse button. Find the new image you want to upload in place of the original, then click on the "ReUpload" button. With reupload, you don't need to worry about the name of the image you're uploading, because it will be changed to match the name of the original image.
To replace an image by uploading a new image with the same name: Locate the original image in your Image Manager, and copy or make note of the original image's name. From here, you have two options for the original image. If you have no intention of using the original image again, you can delete it. Otherwise, you can rename the original image to something else.
To rename an image on SSB: Locate the image in your Image Manager, then click on the "Name" link in its image info. The Rename Image window will open, containing a text entry field. Change the name of your image, then click on the "Rename" button.
Once the original image has been deleted or renamed, it can be replaced. Upload the new image you wish to replace it with. Then, locate the new image in your Image Manager and check its name. It needs to have the original image's original name. If the name needs to be changed, rename it using the steps above.