Home → FAQs → Shipping Insurance (eBay Items Sold) → Can I insure items that were listed or relisted directly on eBay?
At this time only items that were launched from SSB or relisted via SSB will show in the Sold view.
If you listed an item directly on eBay or relisted an item previously launched from SSB via eBay they will not show in the Sold view and you will not be able to add insurance.
Please always check the SSB Sold view to be sure there's an entry there before making the decision to purchase the insurance through SSB's insurance service.