Home → FAQs → Shipping Insurance (eBay Items Sold) → How do I file a claim?
To file a claim, visit this URL:
https://www.dsiins.com/extclaims/?cid=ssb
Complete the form and you will be contacted by the insurance provider with a request for additional documents.
You can contact the claims department by emailing ssbclaims@shipsurance.com or calling 866-852-9956.