HomeErrors and WarningseBay Listing Launcher ErrorseBay error 20004: A mixture of Self Hosted and EPS pictures are not allowed.

1.12. eBay error 20004: A mixture of Self Hosted and EPS pictures are not allowed.

eBay error 20004: A mixture of Self Hosted and EPS pictures are not allowed.

Non-Multivariation listings:

The "self hosted" photos eBay is referring are your photos hosted at SSB. Anytime an image is sent by a third party service such as SSB, it's considered "self-hosted."

eBay requires that eBay Picture Services (EPS) images be hosted on THEIR server.

During the "estimate fees" stage, we send eBay your photos. They make their own copies, sending the URLs back to us (required by eBay to be submitted back to them). They are failing to send us all the URLs, so some are not getting replaced, and SSB-hosted URLs are then mixed in with eBay's. Because of their rule that pictures can't be mixed, the item gets rejected.

This is an intermittent issue with eBay's EPS server, and has been reported to them.

Please try listing your item with EPS again. This is the only recommendation we can make at this time. A smaller batch of images has a better likelihood of getting through, since eBay doesn't have as many they need to convert over to their hosting.

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Multivariation listings:

Reason: This error will happen to a listing with variations if you've made changes to images within the template.

Resolution: Try returning to the Listing Generator to reload the images. If estimating fees is unsuccessful, then try check marking Picture Pack and estimating fees again. Doing so will send an eBay-hosted URL to eBay.

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