HomeFAQsTemplatesWhy can't I change or remove text in my custom template?

20.6. Why can't I change or remove text in my custom template?

If the text was "hard-coded" into the HTML of your template, it is not editable via the Listing Generator. Your template designer has made it part of the template and it can't be altered. You would need to contact your designer and ask for a new template to be submitted to SSB.

We recommend not to hard code shipping and payment policies, or any other text you wish to be able to change on a regular basis within your custom templates.  Instead, we recommend that if you wish to have control over your text in the Listing Generator to have such text placed into your seller profile fields.  You may have more than one profile per eBay ID to account for different scenarios.

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