Home → FAQs → eBay Listing Launcher → Why am I receiving a token error when trying to revise or relist?
There are three reasons why you may be receiving this error.
1. You have inadvertently entered the eBay Item ID of a listing that doesn't belong to you and you have attempted to revise or relist it. Please double-check the number.
2. You have entered the eBay Item ID of a listing that does belong to you, but you don't have a token from eBay yet, or it is no longer valid. Be sure you have a seller profile set up for that eBay ID and that you have a valid token.
3. You are trying to revise or relist one of your own listings either via the eBay Item ID field, or the Actions menu, but there is a mismatch between your eBay ID at eBay and your eBay ID as entered in the Seller Name field of your Listing Profile.
If you are seeing this error message, and you already have a token from eBay, please navigate to Listings > Utilities > Seller Profiles. Double-check the eBay ID as you've entered it in the Seller Name field of your Listing Profile. Our system is case-sensitive. If your eBay ID is all lower-case letters at eBay, then it should be entered as all lower-case letters within your Listing Profile. A common error is capitalizing the eBay ID.
Make any needed corrections and then refresh your token. Then try to revise or relist again.