Home → FAQs → Seller Profiles → Why doesn't the WYSIWYG editor work when editing my seller profile?
Make sure that "Use WYSIWYG controls" is checkmarked on the Site Preferences page.
If that option is already checkmarked, consider trying another browser. The WYSIWYG editor within the profile form does not work with Internet Explorer 8 or 10. It does work with Internet Explorer 9 and 11, and all current versions of Edge, Firefox, and Chrome. Please use a newer browser if you would like to use the WYSIWYG editor.