Home → Your SSB Account → Troubleshooting Issues → Troubleshooting: Clear Browser Cache
Computers store copies of frequently accessed pages and images in the cache in order to quickly reload pages without having to retrieve them from the Internet. Clearing the cache ensures you are accessing the most recent versions of these pages. Issues with web pages loading or images not displaying are often resolved by clearning your browser's cache.
1. Log out of your SSB account.
2. Clear your browser's cache. Instructions for clearing cache
3. Close ALL open browser windows.
4. Open a new brower window and type in www.sellersourcebook.com in the address bar. Don't use a bookmark, favorites link or link from a search results page.
5. Log into your account and see if the issue has resolved.